Pricing for Event Organizers in USA
Tikkl does not charge fees from attendees.
We charge only organizers, who may absorb or pass the fees to their attendees.
For simple events
no virtual/hybrid option
Features:
ONLINE SUPPORT
For events and festivals; our most popular option, now at a great price!
$1 + 10% for virtual/hybrid †
Features:
VIRTUAL & HYBRID EVENTS
ONLINE SUPPORT
For complex events, festivals, and conferences OR if you need premium support
custom per ticket fee; contact us for price quote †
Features:
CUSTOM MOBILE APP
VIRTUAL & HYBRID EVENTS
FULL SERVICE SUPPORT
† Use your own Stripe payment gateway; receive your payments instantly in your Stripe account.
† Credit card processing fees from payment gateway, Stripe or other, will apply separately for all transactions. Usually around 30c + 2.9% per transaction.
Discounts & Special Pricing
Volume Discount for large events, event management agencies, and venues.
Loyalty Discount for multi-year contracts.
Standalone Donation and Payment campaigns: your fee rate for event tickets will apply.
Donations and Payments added on to events: fee rate of the event will apply.
Free Events: custom pricing.
Custom pricing plans such as Annual Subscription and Fixed-Fee-per-event are also available.
Professional Services
Event setup: $250 for simple event, $1000+ for complex events.
Cancellations and exchanges: $25 per transaction processed.
Tikkl ticketing agents at your event venue: starting at $100 per person per event.
RTMP streaming support: $100 per hour.
Marketing Boost service: $1000+ per event.
Hourly Rate: $100 - $250 per hour depending on the type of service.
FAQ
Does Tikkl charge fees from attendees?
No, Tikkl does not charge fees from attendees. We charge only you the organizers, for using our software and services.
You may choose to
What does Tikkl recommend - absorb or pass fees?
We recommend you absorb your ticketing and payment gateway fees (just as you do your venue or audio visual equipment fees) and list an all-inclusive what-you-see-is-what-you-pay WYSYWP price. That's what attendees prefer and we find it boosts signups.
Can I use my own payment gateway?
Yes, Tikkl lets you use your own payment gateway account with Stripe so that you get your payments automatically and immediately into your Stripe account.
Are payment gateway fees separate? How much do they charge?
Payment gateway fees for credit card processing will apply separately. Strpe typically charges around 30c + 2.9% per transaction.
When will organizers receive ticket sales payout?
Your ticket sales revenue, minus Tikkl and Stripe fees, will be automatically and immediately (at the time of ticket sale) credited into your Stripe account. You can transfer funds from Stripe to your bank at a schedule of your choice, even instantly in many cases.
If you opt to use Tikkl's payment gateway, you will receive payouts within 1-7 days after event closes.
If you use Tikkl's international partners to sell tickets in India or another country, you will receive payouts within 1-30 days after event closes.
How are fees calculated?
Tikkl (and payment gateways too) calculate fees on final price paid by ticket buyer and not on the list price of a ticket.
Can we pass fees to ticket buyers?
You can choose to absorb fees or pass them to ticket buyers. You can pass a fee equivalent to Tikkl fees, Tikkl + CC fees, or any custom amount. Fees you pass will be listed upfront for ticket-buyers.
Can we process cancellations or exchanges, if we need to?
We can process cancellations and exchanges for you, however, a charge will apply. Also, note that Tikkl ticketing and livestreaming fees and payment gateway's credit card processing fees that were charged on the original transaction will still apply and not be refunded by Tikkl or payment gateway.
Can we give free or complimentary tickets or sell tickets offline or at 3rd party sites, for our paid in-person events?
Yes, you can. And we will not charge Tikkl fees on those tickets. However, if your paid in-person event has reserved seating, you can only give free or sell offline, a maximum of 20% of seats, without incurring Tikkl fees.
Can we give free or complimentary tickets for our paid virtual/hybrid events?
Yes, you can. Up to a maximum of 10 or < 10% of total tickets sold, whichever is lower. Note that whenever you issue free tickets, we zero out fees if any for the ticket buyer, however, we will charge you Tikkl fees on free tickets in excess of this allowed limit.
Can we sell tickets offline or at 3rd party sites for our paid virtual/hybrid events?
No, you cannot. Tikkl has robust security measures in place for virtual/hybrid events and does not support 3rd party ticket sales.
What if my virtual event exceeds 4 hours?
An excess data usage fee will apply if bandwidth usage exceeds 4 hours of streaming per ticket.
Can I list virtual events at special India pricing for audiences in India?
Yes, US based event organizers can use our service to list their virtual events at India prices for Indian audiences. Please refer to our India Pricing page for fees and terms. Payouts from India to US will be processed within 1-30 days after event closing at our international exchange rate for that week. Also, our wire transfer and payout processing fees of $50 will apply. Contact Tikkl Help Desk to setup your event for India.
