Carol Smith is a Senior Research Scientist in Human-Machine Interaction at Carnegie Mellon University’s (CMU) Software Engineering Institute and an adjunct instructor for CMU’s Human-Computer Interaction Institute.
She has been conducting research to improve the human experience across industries for 20 years and working to improve artificial intelligent (AI) systems since 2015. Her current research focus is making tools to support the creation of responsible and ethical emerging technologies such as AI and interactions with autonomous vehicles.
Carol has led research and interaction design projects with nonprofit organizations, large corporations, government agencies, and academia. Her work has improved experiences with physical hardware and digital interfaces for: web sites, software applications (cloud and on-premise) and mobile applications, in primarily Agile environments. Industries have included: automotive; cosmetic; defense; e-commerce; education; finance; healthcare; insurance; manufacturing; mining; and retail.
Carol is recognized globally as a leader in HCI with multiple publications, over 160 speaking engagements in 45 cities around the world, and as an active HCI community organizer. Carol holds an M.S. in Human-Computer Interaction from DePaul University.
ACM Sacramento Chapter Officers
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